Adding a new front to its wide-ranging war against Microsoft, Amazon expanded its portfolio of SaaS applications to include an offering it describes as unified communications (UC). But unless Amazon makes significant changes to Chime’s feature set, it will remain an immature and easy-to-overlook offering in a market crowded with very well-established alternatives.
Europe, Middle East & Africa team - +44 (0) 207 017 7700
Asia-Pacific team - +61 (0)3 960 16700
US team - +1 646 957 8878
Already an Ovum client? Login to the Knowledge Center now