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Introduction

Verizon Enterprise has introduced One Talk, a voice-over-LTE (VoLTE) service for small businesses. It stands out as unique in the market for business communications services, particularly in the US, though a number of mobile UC services offered in Europe are similar.

Highlights

  • One Talk is evidence of Verizon's increasingly mobile-first approach to development, the result of a corporate reorganization that resulted in its enterprise, consumer, and wireless divisions becoming more closely aligned.
  • Other mobile UC services may not be perfectly comparable to One Talk, but Verizon’s rivals will be able to position their various offerings as similar enough to pique the interest of the same SME customers One Talk targets.

Features and Benefits

  • Explains what Verizon One Talk is and how the operator differentiates it from other mobile UC services.
  • Provides context on how One Talk fits into the Verizon Enterprise portfolio.

Key questions answered

  • What is Verizon One Talk?
  • How are other mobile UC services similar to Verizon One Talk?

Table of contents

Ovum view

  • Summary
  • Verizon extends VoLTE to business subscribers
  • Verizon takes a mobile-first approach to UC services
  • Growing importance of mobile-first approach to UC

Appendix

  • Further reading
  • Author

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