skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration


Providers are introducing new hosted UC services that meet new security requirements necessary to sell to US federal government agencies. Verizon, BroadSoft, and Microsoft are among the providers altering existing UC services for this, while Cisco is altering part of its UC service strategy to offer one of its own.


  • Cisco, which previously relied solely on partners to provide hosted UC services based on its Hosted Collaboration Solution (HCS), will for the first time offer an HCS service of its own.

Features and Benefits

  • This report explains how FedRAMP is impacting providers of hosted UC services.
  • This report details which providers are seeking and achieving FedRAMP authorization.

Key questions answered

  • Which providers have received FedRAMP authorization for their hosted UC services?
  • How has FedRAMP authorization led to changes in Cisco's UC services strategy?
  • How will Cisco's new UC service for US federal agencies variously challenge and benefit its service provider partners?

Table of contents

Ovum view

  • Summary
  • FedRAMP authorization ultimately worthwhile for providers that can afford it
  • FedRAMP’s impact on hosted UC services in the US
  • FedRAMP leads to the first Cisco-provided HCS service


  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now