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In late 2015 Cisco revealed that Spark, its cloud-based collaboration application, would evolve into a hosted telephony service for businesses.


  • Cisco has now released additional details about Spark’s new Cloud Calling option, including pricing, features, and which partners will provide PSTN connectivity for the service.

Features and Benefits

  • Assesses Spark Cloud Calling's pricing and features.
  • Outlines which partners will provide PSTN connectivity for Spark Cloud Calling.

Key questions answered

  • How much does Spark Cloud Calling cost and how competitive is it?
  • What operators will help bring Spark Cloud Calling to market?
  • Where will Spark Cloud Calling be available?

Table of contents

Ovum view

  • Summary
  • The restricted feature set will appeal mainly to SMEs
  • Pricing is competitive, but international rollout is slow
  • Two roles for service providers offering Cloud Calling


  • Further reading
  • Author

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