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Introduction

Orange Group has embarked on a transformation of Orange Business Services through a program of acquisitions and divestments. This is a classic strategy that will allow the provider to reinforce where it is strong and retreat where it is weak.

Highlights

  • Orange Business Services has extended its regional and vertical service capabilities and can offer applications support and network reach in regions where other providers may be lagging.

Features and Benefits

  • Assesses Orange's reorganization of its international business units under one director.
  • Examines its new go-to-market interest in mid-market enterprises.
  • Evaluates the operator's developing portfolio of mobile workspace and UC services.

Key questions answered

  • What service developments can enterprises expect at Orange Business Services?
  • What benefits might mid-sized enterprises get from managed services contracts with Orange Business Services?
  • Which sub-regions is Orange Business Services focusing on?

Table of contents

Summary

  • In brief
  • Ovum view

Strategic goals

  • Strategic priorities

Portfolio evolution

  • Orange extends its sector products and partner ecosystems

Commercial performance

  • Financial highlights
  • Customer wins and contracts
  • Global services: contracts tracker overview

Ovum’s assessment

  • What is working
  • What needs some work

Appendix

  • Methodology
  • Further reading
  • Author

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