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KPN is an experienced cloud service provider and is executing a sophisticated, multi-sided, full-service cloud strategy in a highly competitive market.


  • KPN provides cloud solutions to businesses of all sizes, from sole traders through to large enterprises, building its offer around a mix of its own and its partners’ products.

Features and Benefits

  • Assesses how KPN's go-to-market approach has evolved through partnership and acquisition.
  • Examines how KPN addresses cloud opportunities in multiple market segments.

Key questions answered

  • How will KPN partner to build its position as a cloud broker in a relatively small home market?
  • How can KPN gain more incremental margin in a market of many small margins?

Table of contents


  • In brief
  • Ovum view

Cloud services overview

  • KPN’s business cloud ambitions
  • Business cloud services
  • SoHo and SME services
  • Large enterprise services

Cloud infrastructure

  • Platforms
  • Application partners

Go to market

  • Structure
  • Channel

Ovum’s assessment

  • Sophisticated approach, local focus, and professional services are core strengths
  • Maintaining margin in the face of strong competition is the major challenge


  • Methodology
  • Further reading
  • Author

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Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

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