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On the first day of its 2014 analyst conference Level 3 announced its acquisition of TW Telecom. At its 2015 analyst conference the successful integration of TW Telecom was one of accomplishments that the company was keen to highlight.


  • The new Level 3 (with TW Telecom) has annual revenues of more than $8bn, but the acquisition was about more than just adding revenue – it also added skilled staff, major processes, best practices, and US metro fiber networks.

Features and Benefits

  • Explains which elements of Level 3 changed or improved with the TW Telecom integration.
  • Analyzes new services, enhancements, and global availability from Level 3.

Key questions answered

  • How has the Level 3 and TW Telecom merger progressed?
  • How has the merger changed Level 3?

Table of contents

Ovum view

  • Summary
  • Level 3 makes major progress on the integration
  • Progress on customer targeting, segmentation, and care
  • Making key investments in services


  • Further reading
  • Author

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