skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration

Introduction

Microsoft is set to provide businesses with a complete hosted UC service that will compete directly with hosted UC services from operators and other providers.

Highlights

  • Skype for Business Online will enable Microsoft to offer a hosted UC service for both SMEs and enterprises.
  • Skype for Business Online will compete directly with providers’ hosted Lync services, but it will also open new opportunities for service providers, particularly operators.
  • It will be at least two to three years before Skype for Business Online has the UC capabilities needed to compete effectively against providers’ hosted Lync services.

Features and Benefits

  • Details Microsoft's latest strategy for a more complete hosted UC service.
  • Shows how service providers will compete against and partner with Microsoft in hosted UC services.

Key questions answered

  • What is the difference between Lync Online and Skype for Business Online?
  • How will Skype for Business Online affect providers of hosted Lync services?

Table of contents

Summary

  • In brief
  • Ovum view
  • Recommendations

Lync Online is to become a full-fledged hosted UC service

  • Becoming Skype for Business Online

One Skype name, three distinct Skype offerings

  • A range of options

Skype for Business Online gets Enterprise Voice

  • A range of additional features

Skype for Business Online competes with hosted Lync services

  • Becoming a full-featured business communications service

New opportunities for providers of network access services

  • Establishing direct, private connections

Appendix

  • Methodology
  • Further reading
  • Author

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at pr@ovum.com

Contact marketing - marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now