skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration

Introduction

Microsoft is set to provide businesses with a complete hosted UC service that will compete directly with hosted UC services from operators and other providers.

Highlights

  • Skype for Business Online will enable Microsoft to offer a hosted UC service for both SMEs and enterprises.
  • Skype for Business Online will compete directly with providers’ hosted Lync services, but it will also open new opportunities for service providers, particularly operators.
  • It will be at least two to three years before Skype for Business Online has the UC capabilities needed to compete effectively against providers’ hosted Lync services.

Features and Benefits

  • Details Microsoft's latest strategy for a more complete hosted UC service.
  • Shows how service providers will compete against and partner with Microsoft in hosted UC services.

Key questions answered

  • What is the difference between Lync Online and Skype for Business Online?
  • How will Skype for Business Online affect providers of hosted Lync services?

Table of contents

Summary

  • In brief
  • Ovum view
  • Recommendations

Lync Online is to become a full-fledged hosted UC service

  • Becoming Skype for Business Online

One Skype name, three distinct Skype offerings

  • A range of options

Skype for Business Online gets Enterprise Voice

  • A range of additional features

Skype for Business Online competes with hosted Lync services

  • Becoming a full-featured business communications service

New opportunities for providers of network access services

  • Establishing direct, private connections

Appendix

  • Methodology
  • Further reading
  • Author

Recommended Articles

  • Service Provider Markets, Consumer & Entertainment Services,...

    MWC 2018 Highlights

    By Ronan De Renesse 27 Feb 2018

    Over 20 of our senior Ovum analysts and consultants attended this year’s Mobile World Congress in Barcelona at the end of February. In between meetings, briefings and presentations, our analyst team were blogging and tweeting about key developments, trends and rumors. Have a look through our daily MWC 2018 Highlights to find out what happened.

    Topics 5G AI IoT Cloud Payments SDN/NFV Smart home

  • Internet of Things

    IoT Viewpoints 2018

    IoT Viewpoints explore the IoT opportunity in 2018 and beyond. Download our latest e-book to get our newest collection of thought leadership articles on the emerging IoT trends, technologies and opportunities.

    Topics IoT

  • Consumer & Entertainment Services

    US pay TV: Is it facing an existential threat?

    By Adam Thomas 28 Mar 2018

    With US pay TV having endured the worst year in its history, thoughts have inevitably turned to the future. The likelihood remains that the immediate future will remain highly uncomfortable for everyone except the scaled multinational digital platforms.

;

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

Email us at ClientServices@ovum.com

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at pr@ovum.com

Contact marketing - 
marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now