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Introduction

Tata Communications continues to evolve its strategy and product offering to meet the needs of the dynamic market environment. The company’s core asset is its submarine cable network.

Highlights

  • Ovum expects Tata Communications to continue to gain market share and increase its revenues as it starts to compete against the more established players in the global and emerging markets.

Features and Benefits

  • Analyzes Tata Communications' enterprise market position and objectives.
  • Assesses Tata Communications' enterprise services game plan.

Key questions answered

  • How has Tata Communications shifted its overall market strategy?
  • What new products and innovations has Tata Communications brought to the market?

Table of contents

Summary

  • In brief
  • Ovum view

Strategic goals

  • Focusing on customer experience
  • Strategic priorities

Portfolio evolution

  • New products and services
  • 2015 road map
  • Cloud game plan
  • UCC evolution

Commercial performance

  • Financial highlights
  • Customer wins and contracts
  • Customer service and retention strategy

Ovum’s assessment

  • What is working
  • What needs some work

Appendix

  • Methodology
  • Further reading
  • Author

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