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Introduction

Singapore’s communications incumbent, Singtel, has annual revenues of close to $13.8bn and has proved itself the most ambitious regional service provider in Asia-Pacific.

Highlights

  • Over the years, as many telcos have retreated, Singtel has built a strong suite of ICT services and capabilities and has positioned itself as the ICT service provider of choice for Asia-Pacific.

Features and Benefits

  • Showcases the assets that have made Singtel a tier-1 regional service provider.
  • Evaluates Singtel's key strengths and weakness in the Asia-Pacific region.

Key questions answered

  • What assets and capabilities are required to be a tier-1 network service provider in Asia-Pacific?
  • What are the key drivers and addressable market for MNCs' network services in Asia-Pacific?

Table of contents

Ovum view

  • Summary

The Asia-Pacific MNC network services market

  • Highly competitive in a growing market
  • Networks remain core as Singtel continues to invest
  • Singtel’s customer base expands with marquee customers
  • Sales organization realignment and customer support will fuel growth
  • The ICT advantage

Ovum’s assessment

  • What is working
  • What needs some work

Appendix

  • Further reading
  • Author

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