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With OTT players such as WhatsApp introducing VoIP services and improvements in broadband connectivity, VoIP has become popular among consumers. Ovum forecasts strong growth in VoIP traffic, especially in mature markets, until 2020.


  • Ovum forecasts that VoIP traffic and users will see strong growth between 2015 and 2020.

Features and Benefits

  • Analyzes the development of the global OTT VoIP market.
  • Assesses the growth in minutes of use and users of OTT VoIP services.

Key questions answered

  • How will the global VoIP market develop?
  • How many consumers use VoIP in my market?

Table of contents


  • Introduction
  • Download 1: OTT Consumer VoIP Forecast: 2015–20


  • Further reading
  • Author

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