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As organizations embrace an increasingly connected environment, including new services such as the Internet of Things (IoT) and new capabilities such as virtualization, the network infrastructure that was once secure has become prone to new malicious attacks. It comes as no surprise that a digital transformation and infrastructure provider such as Tata Communications is emphasizing building security capabilities beyond network-centric and endpoint security offers. Tata has set its focus on cloud and cybersecurity services, developing a portfolio of geographically spread security operations centers designed to leverage advanced analytics, including artificial intelligence and machine learning, to provide predictive measures against security attacks and breaches.

Tata makes cybersecurity the starting point for digital transformation

Tata Communications identifies itself as a global provider of networks, managed services, and enterprise communications services, with extensive capabilities in supporting enterprise digital transformation. The service provider has delivered strong results, outperforming the industry over the past few years, driven by its success in cloud, unified communications, and security.

While Tata Communications has maintained a strong focus on building its private cloud and managed services portfolio, it believes that security credentials and expertise are becoming more important factors in service provider selection. Tata's view is that security must be incorporated in the plan and build stage for ICT solutions as organizations rapidly adopt cloud delivery models, software-defined networking, and network-function virtualization, 5G, and open APIs.

With cyberthreats growing at an alarming rate, Tata says this approach is imperative for a managed security services provider. Investment in endpoint security solutions that secure the device isn't all that is required to protect the network today. Infrastructure providers like Tata Communications must emphasize more agile and dynamic capabilities, such as analytics and artificial intelligence, to ensure that malicious attacks are identified, analyzed, and mitigated and that the necessary remedial action is taken.

Tata has identified cloud security and cybersecurity as key areas for investment over the coming years. Last month, it announced plans to invest around $50m in building cybersecurity infrastructure and capabilities by 2020. This includes not only opening cybersecurity operations centers in multiple locations around the world, but also investing in building the right skills and a pool of cybersecurity experts through partnerships with various technical universities, start-ups, and other players in the ecosystem. Tata Communications has already launched four new cybersecurity centers: two in India, one in Singapore, and one in Dubai. It plans to expand this number by opening more in the US and European markets.

Ovum believes Tata Communications is well placed to become a global provider of security services, given its wide scale of global operations and infrastructure consisting of over 240 points of presence across six continents. Its decision to maintain a geographically diverse presence, especially in terms of security operations centers, is an important one, keeping in mind the rapidly changing data protection requirements and regulations from various governments and authorities.


Further reading

Enterprise Services Snapshot: Tata Communications 2016–17, TE0005-000841 (September 2016)

"Tata Communications takes stake in MVNE for advantage in global connectivity market," TE0012-000588 (February 2017)


Inderpreet Kaur, Senior Analyst, Asia-Pacific

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