By Pauline Trotter 20 Jan 2020
Ovum's 5G Business Mobile Subscription Forecast: 2019–24 provides forecasts through 2024 for 5G business mobile subscriptions worldwide, split by region and country.
Thunderhead’s ONE Engagement Hub places the customer at the center of the enterprise through a five-phase process, from customer listening and journey analysis to omnichannel interaction orchestration. This SWOT summarizes the strengths, weaknesses, opportunities, and threats of the ONE Engagement Hub.
Service Provider Technology, Enterprise Decision Maker
By Kedar Mohite 20 Jan 2020
This case study outlines how Amazon Web Services (AWS) and Amagi are enabling premium content owners to reduce complexity and improve the scalability of their broadcast TV and video distribution workflows.
Enterprise Technology IT, Enterprise Services, Enterprise De...
By Mila D Antonio 17 Jan 2020
Ovum's ICT Enterprise Insights program, based on interviews with around 7,000 senior IT executives, answers the key questions. This brief focuses on the top findings from this program for the Customer Engagement category.
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