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Introduction

Large ECM vendors are answering criticisms of overly complex portfolios by breaking them down into smaller, more manageable chunks that address different aspects of information management, for example, customer experience management and process management.

Highlights

  • OpenText provides five suites covering the areas of the core ECM technologies: customer experience management, business process management (BPM), the interchange of information, and discovery.

Features and Benefits

  • Evaluates the main features of the suite.
  • Learn about the benefits of implementing ECM.

Key questions answered

  • What deployment models are available?
  • Why should this product be considered?

Table of contents

Summary

  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why consider OpenText ECM?

SWOT analysis

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Data sheet

  • Key facts about the solution

Appendix

  • Methodology
  • Further reading
  • Author

Recommended Articles

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