skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


For an institution to create a modern, adaptable technology ecosystem that can increase the insights gained from all the institution's data and deliver a better UX, it must embark upon a strategic program of both modernization and optimization.


  • According to Ovum's ICT Enterprise Insights 2018/19 survey, 37% of higher ed institutions globally have prioritized the adoption of cloud services as one of their top three drivers.

Features and Benefits

  • Explains how modernizing and/or optimizing one's usage of technology can enable digital transformation.
  • Identifies major challenges for higher education institutions which can be addressed by cloud services.

Key questions answered

  • How can higher education institutions enable digital transformation?
  • What are the benefits of cloud services for higher education institutions?

Table of contents


  • In brief
  • Ovum view
  • Key messages

Higher ed needs to transform

  • Cloud platforms provide a path away from legacy systems
  • Finding the right levers for change

Setting out on a program of change

  • Improving the student experience
  • Architect for a data-driven and student-centric future
  • Take stock at the start of the journey
  • Benefits are best delivered in digestible portions
  • Clarify the program's drivers to create the right business case


  • Steps to modernization
  • Reducing customizations creates a tailwind for change


  • Making the most of data
  • Realigning IT capability


  • Freeing up the IT organization from mundane tasks releases capacity for innovation
  • The cloud offers an array of technologies
  • Design thinking provides a solid path from ideas to implementation


  • Authors

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316

Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now