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On March 27, 2017, BEREC issued its final guidelines for the new EU retail roaming regulations that will apply from June 15, 2017. The guidelines are designed to provide explanation around the EC’s roaming regulation and the corresponding Implementing Act, which detailed rules on the application of a "fair use policy" and sustainability methodology.


  • Even though the regulation has not yet come into force, at least one operator has already made changes to its contracts, sparking an investigation by a national regulator into whether these changes comply with the new rules.

Features and Benefits

  • Assesses BEREC's guidelines for the new EU retail roaming regulations.
  • Analyzes the impact of the new roaming rules on consumers.

Key questions answered

  • How are operators responding to the abolition of retail roaming charges?
  • How will customers on unlimited data plans be affected by the new EU roaming rules?

Table of contents

Ovum view

  • Summary
  • BEREC's sustainable margins model refines the circumstances for when operators may apply roaming surcharges
  • Customers on unlimited data plans will face a cap on their roaming usage
  • Some operators have already made contractual changes and introduced domestic price rises


  • Further reading
  • Author

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