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As part of Ovum's ongoing Telco Services Innovation Radar project, we reviewed 79 announcements of innovative services launched by service providers around the world in March 2017. Our selection for innovation of the month is the Video Ident service from Telekom Austria Group's wholly owned Austrian subsidiary, A1.


  • A1 Video Ident provides businesses with a solution for online customer identification at high security standards.
  • The solution provides compliance with all legal requirements, and businesses can rely on security compatible with Austria's laws.
  • The service offers a simple way for clients to identify themselves, with a link that directs them to the A1 Video Ident platform, where they are guided through the identification process.

Features and Benefits

  • Analyzes an innovative service.
  • Identifies future potential use cases and scenarios beyond those highlighted in the news update.

Key questions answered

  • What is the most innovative service launched in March, according to Ovum analysts?
  • What is a good example of telecoms operator services expanding into adjacent industries?

Table of contents

Ovum view

  • Summary
  • Regulatory compliance and simplicity to pave the way in Austria's home market
  • Security and verification services enable multi-industry expansion and place telecoms operators on the digital ecosystem


  • Further reading
  • Author

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