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Ovum's selection for innovation of the month is Verizon's partnership with Zoom for unified communications.


  • Forming close partnerships with OTT players for communications services is way for telcos to keep usage of their services on their networks, and through this to differentiate in the market around an enhanced service.

Features and Benefits

  • Assesses how a telco is developing new types of services.
  • Examines the rational for Verizon's Zoom deal.

Key questions answered

  • What is Ovum's innovation of the month for June 2019?
  • Why did Verizon partner with Zoom?

Table of contents

Ovum view

  • Summary
  • Verizon further strengthens core telco services with Zoom
  • Next steps: differentiate on teleconferencing quality


  • Further reading
  • Author

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