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This report discusses the highlights of a survey of South African enterprises on their ICT spending intentions, service provider selection criteria, and technology adoption plans.


  • South African enterprises continue to experience a lack of coordination between LOBs and the CIO's office when it comes to buying ICT services. This has led to many challenges, including not having common goals and justifying budgets.

Features and Benefits

  • Analyzes the top business objectives of South African enterprises in 2017–18.
  • Analyzes the top ICT priorities of South African enterprises in 2017–18.

Key questions answered

  • What are the key factors to achieve success for service providers looking to enter the South African market?
  • What are the growth opportunities in the various enterprise services in South Africa?

Table of contents


  • Introduction
  • Download 1: Ovum Enterprise Services Insights: Large Enterprises and MNCs in South Africa

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