skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


This Ovum Decision Matrix (ODM) provides a broad and detailed assessment of nine major IT service providers that have established a strong presence supporting insurance carriers in the development and execution of their IT strategies.


  • This report provides detailed analysis of the service proposition of nine leading IT service providers targeting the insurance sector. It provides a detailed assessment of their capabilities across five key dimensions: delivery scale, services roadmap, partner ecosystem, client base, and service maturity.

Features and Benefits

  • Analyzes the services mix, geographic footprint, and service capabilities of nine leading IT service providers.
  • Identifies key dimensions that carriers must evaluate when assessing potential IT service providers.

Key questions answered

  • How do leading IT service providers targeting the insurance carriers sector compare?
  • Which IT service providers serving the insurance carrier market have the best service development roadmap to meet emerging needs?

Table of contents


  • Catalyst
  • Ovum view
  • Key findings

Market context

  • The global insurance sector is undergoing a major restructuring
  • Market challenges are changing the service provider relationship

Ovum Decision Matrix: selecting an IT service provider for the insurance sector

  • Decision Matrix scope
  • Inclusion criteria
  • Overall assessment
  • Assessment methodology

Primary assessment criteria

  • Evaluation categories
  • Offering assessment
  • Execution assessment

Vendor analysis

  • Radar charts
  • Atos
  • CGI
  • Cognizant
  • CSC
  • Dell Services
  • HCL Technologies
  • Infosys
  • TCS
  • Wipro


  • Vendor sub-criteria scores
  • IT services definitions
  • Geographic region definition
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now