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Introduction

Vendor marketing and the views of some industry pundits have created confusion in the market, with a lack of understanding in terms of how an enterprise RPA platform is different from previous-generation OCR tools.

Highlights

  • Not many enterprises have a clear upfront strategy for using RPA and BPMS in combination for end-to-end process automation.

Features and Benefits

  • Gain insight into current state of evolution of intelligent process automation (IPA).
  • Understand why technology is not the main culprit in RPA scalability issues.

Key questions answered

  • What is the actual state of RPA vendor capabilities for IPA?
  • Which factors lead to RPA scalability issues and implementation disappointments?

Table of contents

Ovum view

  • Summary
  • AI/ML capabilities are not core to an RPA platform
  • Not many enterprises have an end-to-end process automation strategy with RPA in the mix
  • RPA scalability issues do exist but technology is not the main culprit

Appendix

  • Further reading
  • Author

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