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Introduction

This report complements the Ovum Decision Matrix: Selecting a Managed Security Services Provider, Americas, 2018–19 (aka the MSSP ODM). It provides more detailed profiles of, and comment on, the 15 managed security services providers included in the MSSP ODM.

Highlights

  • Profiles provide more details on the 15 large MSSPs that were part of the MSSP ODM Americas report and additional information, including a SWOT review of each provider.

Features and Benefits

  • Helps customers determine who might be best for evaluation as a prospective provider for managed security services with a focus on the Americas region.
  • Provides MSSPs with strong data about the 15 MSSPs that are profiled, as well as information on trends in MSS and provider direction and strengths.

Key questions answered

  • Which large MSSPs should customers consider to help them with security services in the Americas?
  • How do these MSSPs compare and compete in the Americas market?
  • What are the strengths and weaknesses of these 15 MSSPs?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises
  • Recommendations for service providers

MSSP profiles

  • Atos (Ovum recommendation: Challenger)
  • AT&T (Ovum recommendation: Challenger)
  • BT (Ovum recommendation: Challenger)
  • Capgemini (Ovum recommendation: Follower)
  • CenturyLink (Ovum recommendation: Follower)
  • DXC Technology (Ovum recommendation: Challenger)
  • IBM Security (Ovum recommendation: Leader)
  • Infosys Security (Ovum recommendation: Follower)
  • NTT Security (Ovum recommendation: Follower)
  • Orange Cyberdefense (Ovum recommendation: Challenger)
  • Secureworks (Ovum recommendation: Leader)
  • TCS (Ovum recommendation: Follower)
  • Telefónica ElevenPaths (Ovum recommendation: Challenger)
  • Trustwave (Ovum recommendation: Challenger)
  • Verizon (Ovum recommendation: Leader)

Appendix

  • Methodology
  • Further reading
  • Author

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