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Operations support systems (OSS) and business support systems (BSS) play an integral role within the communications service provider (CSP). This report explores the market drivers behind Ovum’s OSS/BSS revenue forecast through 2022.


  • Annual revenues for the global OSS/BSS market will grow from $17.0bn in 2017 to $22.5bn in 2022, a CAGR of 5.75%.

Features and Benefits

  • Understand the drivers for investment within the BSS domain.
  • Understand the drivers for investment within the OSS domain.

Key questions answered

  • What market trends will drive BSS/OSS revenue through to 2022?
  • Which region will show the most revenue growth?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for CSPs
  • Recommendations for vendors

Summary forecast

  • Services will play an important role in digital transformation
  • Product revenues
  • Software and service-led revenues
  • Regional growth


  • Methodology
  • Further reading
  • Author

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