skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


Operations support systems (OSS) and business support systems (BSS) play an integral role within the telco. This report explores the market drivers behind Ovum’s OSS/BSS revenue forecast through 2021.


  • Annual revenues for the global OSS/BSS market will grow from $32.6bn in 2016 to $39.9bn in 2021, a CAGR of 4.10%.

Features and Benefits

  • Understand the drivers for investment within the BSS domain.
  • Understand the drivers for investment within the OSS domain.

Key questions answered

  • Which region will show the most revenue growth?
  • What is driving revenue growth in each region?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for telcos
  • Recommendations for vendors

Forecast summary

  • Digital transformation will influence vendor revenues
  • Product revenues
  • Software and services-led revenues
  • Regional growth


  • Methodology
  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316

Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now