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Introduction

CR2's digital channel solutions include not only Internet, mobile, and tablet banking, but also ATM and kiosk banking, making its offering especially attractive to markets where this is central to customer self-service expectations.

Highlights

  • CR2 has a customer base of 110 clients, which are concentrated especially in Africa, with 71 banks.
  • CR2's ATM and kiosk banking service delivery is underpinned by the company's ATM switch offering.
  • Using analytics to deliver more personalized services and more targeted marketing messages on ATMs is something CR2 is currently piloting with a bank in Jordan.

Features and Benefits

  • Assesses CR2's digital channel, ATM, and kiosk offering.
  • Evaluates how CR2's channel solutions can produce a better customer experience.

Key questions answered

  • What does CR2's front-office solution offer for banks?
  • In which markets does CR2 have clients?

Table of contents

Summary

  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why put CR2 on your radar?

Highlights

  • Background
  • Current position

Data sheet

  • Key facts

Appendix

  • On the Radar
  • Further reading
  • Author

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