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Introduction

The AgilOne Customer Data and Engagement Hub helps consumer brands obtain a single customer view, deliver insights that help them understand and predict customer behavior, and orchestrate personalized engagement across channels.

Highlights

  • AgilOne offers the missing piece to the omnichannel engagement challenge: a single platform that integrates and analyzes all data across a customer’s journey and delivers real-time recommendations the entire enterprise can access.
  • AgilOne’s open architecture, ability to integrate into myriad data sources, and experience working with a wide range of retail customers make AgilOne an optimal consideration for retailers.

Features and Benefits

  • Evaluates the need for a customer engagement hub (CEH) and assesses the capabilities of the AgilOne platform in deploying a CEH.
  • Provides the background, current position, and data sheet for AgilOne.

Key questions answered

  • What are the necessary capabilities that a customer engagement hub provider should include?
  • How will customer engagement hubs work to create seamless, omnichannel engagement?

Table of contents

Summary

  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why put AgilOne on your radar?

Highlights

  • Background
  • Current position

Data sheet

  • Key facts

Appendix

  • On the Radar
  • Further reading
  • Author

Recommended Articles

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Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316


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US team: +1 212-652-5335

Email us at ClientServices@ovum.com

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