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The AgilOne Customer Data and Engagement Hub helps consumer brands obtain a single customer view, deliver insights that help them understand and predict customer behavior, and orchestrate personalized engagement across channels.


  • AgilOne offers the missing piece to the omnichannel engagement challenge: a single platform that integrates and analyzes all data across a customer’s journey and delivers real-time recommendations the entire enterprise can access.
  • AgilOne’s open architecture, ability to integrate into myriad data sources, and experience working with a wide range of retail customers make AgilOne an optimal consideration for retailers.

Features and Benefits

  • Evaluates the need for a customer engagement hub (CEH) and assesses the capabilities of the AgilOne platform in deploying a CEH.
  • Provides the background, current position, and data sheet for AgilOne.

Key questions answered

  • What are the necessary capabilities that a customer engagement hub provider should include?
  • How will customer engagement hubs work to create seamless, omnichannel engagement?

Table of contents


  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why put AgilOne on your radar?


  • Background
  • Current position

Data sheet

  • Key facts


  • On the Radar
  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316

Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
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