skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


The Steadman Clinic subscribed to Cisco Spark as an alternative not only to traditional premise-based PBX but also to standard cloud-based UC services. It's an option that may appeal to other SMEs in the near term, but large enterprises will primarily use Spark for messaging rather than as a PBX alternative.


  • The Steadman Clinic is among the first businesses to adopt Spark not just for messaging, but as a hosted PBX.

Features and Benefits

  • Details how an SME has adopted Cisco Spark as an alternative to a traditional premise- or cloud-based PBX.
  • Explains what types of businesses are and are not likely to do the same.

Key questions answered

  • How is Cisco Spark being used for more than messaging?
  • What inroads in Cisco making as a providers of UCaaS services?

Table of contents


  • In brief
  • Key messages
  • Ovum view


  • SMEs a prime market for cloud UC services

Customer case file

  • IT services data sheet: Steadman Clinic's UC project
  • Background
  • Implementation and results


  • On the Case
  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316

Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now