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Introduction, a discount travel website headquartered in North America, chose European outsourcer Luxoft to be its partner in an endeavor to scale Agile practices across the organization. Luxoft supported’s initiative to create a more responsive IT organization aligned to business requirements by helping it scale Agile through the enterprise.


  • The successful transition of’s IT organization to an Agile development environment is testament to the importance of the client organization having a clear vision of the post-transition enterprise and working with a partner to achieve these goals.

Features and Benefits

  • This case study highlights a good example of an engagement where the vendor leveraged vertical knowledge to drive transformation for its client.
  • Identifies the elements that make for an active and engaged partnership rather than a simple client-vendor story.

Key questions answered

  • What is the role of Agile practices in enabling true transformation?
  • What kind of relationship is needed with a vendor to scale Agile in the enterprise?

Table of contents


  • Catalyst
  • Key messages
  • Ovum view

Customer case file

  • IT services data sheet: Luxoft –
  • Background
  • Implementation and results


  • On the Case
  • Author

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