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Introduction

The ITO Quarterly: Europe provides comment on key events in the European IT outsourcing market. It offers insight and analysis into trends and opportunities for both procurement organizations and vendors.

Highlights

  • The latest ITO Quarterly highlights the return to single-provider ITO contracts as enterprises look to providers to manage their transition to hybrid IT. Cloud may be implicitly multivendor, but enterprises prefer to deal with one partner to manage their IT transformation.
  • New for this ITO Quarterly is an analysis of the IT services composition of low-end, midsized, and large ITO contracts.
  • European ITO customers see transformation and support for the new generation of digital processes as essential. Maintaining the status quo and reducing costs are no longer enough. Outsourcers must transform IT to support the ways in which customers and employees want to interact with enterprises.

Features and Benefits

  • Track the evolving dynamic between applications and infrastructure services in the European ITO market.
  • Find out which vendors are benefiting from the growth in midsized and high-end ITO contracts.
  • Follow the trends in the European ITO market, quarter by quarter and year on year.

Key questions answered

  • What are the key trends in IT sourcing in the current European IT services market?
  • Which vendors are winning the flagship ITO deals in Europe? Where and why are they winning them?
  • Which industry sectors remain staunch supporters of IT outsourcing and what do they outsource?

Table of contents

Summary

  • Introduction
  • Download 1: Old-School, Single-Supplier Services Deals are Back in Vogue

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