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This is the update for Japanese service provider NTT DoCoMo, including its latest financial KPIs, operational KPIs, strategies, and innovations.


  • NTT DoCoMo's revenue and operating profit increased, as did its operating expenses. Mobile and fixed broadband subs continued to rise, but mobile ARPU is projected to decline in the next fiscal year. The Smart Life and other businesses kept growing, which is a good sign that NTT DoCoMo is becoming to a comprehensive services provider.

Features and Benefits

  • This report outlines the factors behind the numbers in the operator's report, and analyzes future growth opportunities for the group: 5G, IoT, and AI.
  • This report analyzes industry transformation threats the group is facing, and how its online/offline payment advantage could seize more market share.

Key questions answered

  • How has NTT DoCoMo performed in the past fiscal year?
  • What does NTT DoCoMo project for the next fiscal year and long term?

Table of contents


  • Introduction
  • Download 1: NTT DoCoMo Update, August 2019

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