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Most government agencies are grappling with a certain level of organizational "technical debt," where underinvestment in maintenance and upgrades has resulted in critical business systems that are many releases behind current technology.


  • Organizational technical debt – where an agency finds itself numerous versions and multiple years (even decades) behind current releases of hardware and software – has a significant impact on both organizational efficiency and agility.

Features and Benefits

  • Examines the underlying drivers of technical debt.
  • Learn how to minimize future technical debt.

Key questions answered

  • What are the drivers and consequences of technical debt?
  • How can agencies minimize technical debt?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for agencies
  • Recommendations for vendors

Underlying drivers of technical debt

  • Risk appetite and funding models
  • Deferred updates build the "upgrade mountain"

Minimizing future debt obligations

  • Use "as a service" to become current
  • Minimizing and standardizing platforms reduces future debt
  • ESB solutions can "loosen" architectural coupling
  • Principles to minimize future technical debt


  • Further reading
  • Author

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