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This presentation assesses Microsoft's artificial intelligence (AI) assets and capabilities and how these are impacting on its consumer services offering.


  • Through its new AI and Research Group, Microsoft aims to integrate AI across its services and "democratize" AI by making it available to third parties.

Features and Benefits

  • Explains Microsoft's AI capabilities and strategy and how AI is shaping its consumer services portfolio.
  • Reveals Microsoft's ambitions for digital assistant Cortana and chatbots.

Key questions answered

  • What differentiates Microsoft's AI capabilities and assets?
  • What is Microsoft's consumer services AI strategy?
  • How does Microsoft leverage AI to support developers and other third parties?

Table of contents


  • Introduction
  • Download 1: Microsoft's AI Strategy: Capabilities and Impact on Consumer Services

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