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In a new development in the long-running case brought by Songkick against Live Nation Entertainment and Ticketmaster, Songkick filed a complaint claiming that a former executive who now works for Ticketmaster accessed confidential company information. LNE/Ticketmaster has denied the accusation and is making a series of counterclaims.


  • According to Songkick, when former CrowdSurge executive Stephen Mead, who currently works for Ticketmaster, left the company in July 2012, he took with him 85,000 documents that included “a suite of proprietary service offerings; financial information, such as ticket sales, merchandise revenues, quarterly profitability, and forecasts of various kinds; cost and pricing data; customer information; and other non-public information of economic value.”

Features and Benefits

  • The research note details the latest claims and counterclaims in the ongoing dispute between Songkick and Live Nation/Ticketmaster.
  • The note explains the basis for the different services' claims and counterclaims.

Key questions answered

  • Why is Songkick at odds with Live Nation and Ticketmaster?
  • What has Live Nation and Ticketmaster accused Songkick of doing?

Table of contents

Ovum view

  • Summary
  • Challenging the LNE Ticketmaster dominance
  • New complaint claims misuse of insider knowledge
  • Savage countercomplaint


  • Author

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