skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration

Introduction

Based on interviews with around 7,000 senior IT executives, Ovum’s ICT Enterprise Insights program answers key questions concerning enterprises’ needs at a country and industry level. This brief focuses on the top findings for the issuers and acquirers in the retail payments industry.

Highlights

  • Ovum's 2017 ICT Enterprise Insights survey demonstrates how security again leads as a technology priority, with more than 70% of issuers and acquirers indicating a rise in investment, but investment in new channels is also growing as a top priority.
  • Our survey shows how consumer online payments and payment services to micro-merchants are the top product priorities for issuers and acquirers globally in 2017.

Features and Benefits

  • Identifies the IT needs of issuers and acquirers in the payments industry globally.
  • Analyzes top findings from Ovum's ICT Enterprise Insights program for the retail payments industry.

Key questions answered

  • What are the top investment priorities for IT decision-makers in payments over the next 18 months?
  • What are the spending plans of issuer and acquirer enterprises?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises
  • Recommendations for vendors

Investment in payments is focused on proven ROIs and enabling new channels

  • Security again leads, but investment in new channels is growing
  • Traditional technology areas are the top strategic IT priority for issuers and acquirers
  • Online payments and micro-merchants are the top product priorities for issuers and acquirers

Ovum's ICT Enterprise Insights Program

  • IT and communications insight by line of business

Appendix

  • Methodology
  • Author

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at pr@ovum.com

Contact marketing - marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now