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Bomgar is a developer of technology for technical support operations. In 2015 it expanded into privileged access management (PAM), a logical extension because a major part of privileged access is for systems administrators.


  • Bomgar has a huge customer base in IT support operations, so expansion into PAM is a natural move. It should be able to leverage its customer base to create a foothold in the PAM market.

Features and Benefits

  • Analyzes the market opportunity for Bomgar in expanding into PAM.
  • Suggests areas Bomgar needs to have on its roadmap to compete in this new market.

Key questions answered

  • What is privileged access and why is it a logical move for Bomgar make?
  • Where is PAM technology going and what does Bomgar need to do to keep up?

Table of contents


  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why put Bomgar Privileged Access Management on your radar?


  • Background
  • Current position

Data sheet

  • Key facts


  • On the Radar
  • Further reading
  • Author

Recommended Articles


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