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This research will analyze the strengths, weaknesses, opportunties and threats of the BMC Remedyforce ITSM solution.


  • BMC Remedyforce is an ITSM solution capable of supporting organizations of various sizes in improving their service management practices.

Features and Benefits

  • Assesses in detail the BMC Software Remedyforce solution.
  • Learn of some of the solution's strengths and weaknesses identified by Ovum.

Key questions answered

  • How does the solutions compare to others in the ITSM space?
  • What value do service management solutions provide for organizations?
  • What does the future hold for BMC Remedyforce?

Table of contents


  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why consider BMC Remedyforce?

SWOT analysis

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Data sheet

  • Key facts about the solution


  • Methodology
  • Further reading
  • Author

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
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