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Introduction

This research will analyze the strengths, weaknesses, opportunties and threats of the BMC Remedyforce ITSM solution.

Highlights

  • BMC Remedyforce is an ITSM solution capable of supporting organizations of various sizes in improving their service management practices.

Features and Benefits

  • Assesses in detail the BMC Software Remedyforce solution.
  • Learn of some of the solution's strengths and weaknesses identified by Ovum.

Key questions answered

  • How does the solutions compare to others in the ITSM space?
  • What value do service management solutions provide for organizations?
  • What does the future hold for BMC Remedyforce?

Table of contents

Summary

  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why consider BMC Remedyforce?

SWOT analysis

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Data sheet

  • Key facts about the solution

Appendix

  • Methodology
  • Further reading
  • Author

Have any questions? Speak to a Specialist

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