skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration

Introduction

This case study demonstrates how Arriva transformed important business processes and tasks undertaken by employees by executing an enterprise mobility strategy.

Highlights

  • At the heart of Arriva's strategy was a need to provide staff with not only a new mobile device, but also a means by which they could be empowered.

Features and Benefits

  • Learn why developing a partnership with VMware AirWatch was important for Arriva to achieve its enterprise mobility objectives.
  • Assesses the benefits of a phased approach to the adoption of smartphones and tablets.

Key questions answered

  • What strategic considerations were important for Arriva when executing the enterprise mobility initiative?
  • What were the lessons learned along the journey?
  • Which factors were important as part of the solution selection process?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises
  • Recommendations for vendors

Using VMware AirWatch to support Arriva's enterprise mobility initiative

  • Setting the business context
  • Realizing the opportunity

Lessons learned

  • While many mobile technologies are developed to be intuitive to use, do not discount the importance of employee education
  • Strong engagement between the business and those leading an initiative is vital to the success of an enterprise mobility initiative
  • When digitizing a process or role, ensure that regulatory requirements are considered

Appendix

  • Methodology
  • Author

Recommended Articles

  • Service Provider Markets, Consumer & Entertainment Services,...

    MWC 2018 Highlights

    By Ronan De Renesse 27 Feb 2018

    Over 20 of our senior Ovum analysts and consultants attended this year’s Mobile World Congress in Barcelona at the end of February. In between meetings, briefings and presentations, our analyst team were blogging and tweeting about key developments, trends and rumors. Have a look through our daily MWC 2018 Highlights to find out what happened.

    Topics 5G AI IoT Cloud Payments SDN/NFV Smart home

  • Internet of Things

    IoT Viewpoints 2018

    IoT Viewpoints explore the IoT opportunity in 2018 and beyond. Download our latest e-book to get our newest collection of thought leadership articles on the emerging IoT trends, technologies and opportunities.

    Topics IoT

  • Consumer & Entertainment Services

    US pay TV: Is it facing an existential threat?

    By Adam Thomas 28 Mar 2018

    With US pay TV having endured the worst year in its history, thoughts have inevitably turned to the future. The likelihood remains that the immediate future will remain highly uncomfortable for everyone except the scaled multinational digital platforms.

;

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

Email us at ClientServices@ovum.com

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at pr@ovum.com

Contact marketing - 
marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now