skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration

Ovum view

Summary

On November 17, 2015, Citrix Systems announced plans to spin-off its GoTo family of products – including the popular GoToMeeting online meeting solution – into a separate, publicly traded company. Elsewhere within the online meetings market, Fuze has been acquired by ThinkingPhones (a provider of unified communication services), and Atos has reached an agreement to acquire Unify to bolster its “digital transformation” portfolio and bridge the gap between communication and IT services.

The Ovum Decision Matrix for Online Meetings provides insight and guidance for enterprises, vendors, and IT service providers

Businesses and institutions cannot function without meetings, but an Ovum study of global employee meeting habits suggests that there is plenty of room for improvement in all aspects of this activity, including the online meeting products that often facilitate them.

Online meeting products provide a range of channels, such as audio and video, text chat, screen sharing, application sharing, and whiteboarding. Additional features, functions, and services can add business value and extend online meeting products into adjacent areas, such as web conferencing, audio and video conferencing, webinars, and real-time collaboration.

Vendors of online meeting products are vying for the attention of enterprise IT buyers, line-of-business decision-makers, and business professionals, and some, including Microsoft and Google, are also trying to engage through the consumer persona of the enterprise employee.

Published this week, the Ovum Decision Matrix for Online Meetings compares and contrasts 10 online meeting products used by businesses and institutions. In addition to products from the five vendors already mentioned, Ovum also assessed offerings from Adobe, Cisco, IBM, join.me, and PGi. The report’s findings are based on the analysis of 164 product data points spread across eight distinct functional categories. This data can also be modeled, analyzed, and explored using the Ovum Interactive Decision Matrix tool.

80% of employees now have an electronic device in hand when they attend a meeting, and with 30% of work-related meetings now held virtually, the importance of online meeting software looks set to grow in importance. But while ease of use and mobile device support are clearly important to employees and business managers, the IT managers and system administrators of large enterprises still want – and expect – granular controls plus detailed audit and logging information.

Appendix

Ovum Decision Matrix: Selecting an Online Meeting Product, IT0021-000112 (November 2015)

Ovum Interactive Decision Matrix for Online Meetings, IT0021-000128 (November 2015)

SWOT Assessment: Adobe Connect, IT0021-000114 (November 2015)

SWOT Assessment: Circuit by Unify, IT0021-000115 (November 2015)

SWOT Assessment: Cisco WebEx, IT0021-000116 (November 2015)

SWOT Assessment: Citrix GoToMeeting, IT0021-000114 (November 2015)

SWOT Assessment: Fuze, IT0021-000125 (November 2015)

SWOT Assessment: Google Hangouts, IT0021-000124 (November 2015)

SWOT Assessment: join.me, IT0021-000120 (November 2015)

SWOT Assessment: IBM Sametime/IBM Connections Meetings Cloud, IT0021-000118 (November 2015)

SWOT Assessment: iMeet by PGi, IT0021-000119 (November 2015)

SWOT Assessment: Microsoft Skype for Business, IT0021-000121 (November 2015)

Online Meetings: What Every IT Manager Needs to Know, IT0021-000111 (October 2015)

Online Meetings: What Every IT Business Manager Needs to Know, IT0021-000108 (September 2015)

Author

Richard Edwards, Principal Research Analyst, Enterprise Productivity & Mobility

richard.edwards@ovum.com

Recommended Articles

  • Service Provider Markets, Consumer & Entertainment Services,...

    MWC 2018 Highlights

    By Ronan De Renesse 27 Feb 2018

    Over 20 of our senior Ovum analysts and consultants attended this year’s Mobile World Congress in Barcelona at the end of February. In between meetings, briefings and presentations, our analyst team were blogging and tweeting about key developments, trends and rumors. Have a look through our daily MWC 2018 Highlights to find out what happened.

    Topics 5G AI IoT Cloud Payments SDN/NFV Smart home

  • Internet of Things

    IoT Viewpoints 2018

    IoT Viewpoints explore the IoT opportunity in 2018 and beyond. Download our latest e-book to get our newest collection of thought leadership articles on the emerging IoT trends, technologies and opportunities.

    Topics IoT

  • Consumer & Entertainment Services

    US pay TV: Is it facing an existential threat?

    By Adam Thomas 28 Mar 2018

    With US pay TV having endured the worst year in its history, thoughts have inevitably turned to the future. The likelihood remains that the immediate future will remain highly uncomfortable for everyone except the scaled multinational digital platforms.

;

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

Email us at ClientServices@ovum.com

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at pr@ovum.com

Contact marketing - 
marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now