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The instant messaging and audio and video calling market has reached a point where many products now offer additional productivity features, blurring the lines between real-time collaboration, web conferencing, and online meeting scenarios.


  • Skype for Business brings real-time communication and collaboration services to Office 365, and is underpinned by a broad range of partner services.
  • Skype for Business provides presence and instant messaging, audio and video calling, real-time document collaboration, and audio, video, and web conferencing.
  • Ovum's comparative assessment of online meeting products shows that Skype for Business sets the benchmark for general in-meeting features.

Features and Benefits

  • Discover the strengths and weaknesses of Skype for Business, and consider the opportunities and threats facing Microsoft in the online meeting market.
  • Understand the sweet spot for Skype for Business and key facts about the product.

Key questions answered

  • Why consider Skype for Business?
  • What are the key strengths and weaknesses of Skype for Business?
  • What opportunities and threats does Microsoft face as it competes in the online meeting market?

Table of contents


  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why consider Microsoft Skype for Business?

SWOT analysis

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Data sheet

  • Key facts about the solution


  • Methodology
  • Further reading
  • Author

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