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Summary

Microsoft has announced that Windows 10 will be available on Wednesday July 29 to those who want it. To alert users to this fact, Microsoft has pushed out an app that encourages the user to “reserve” their free upgrade to Windows 10. With 30% of organizations now operating formal BYOD programs, and many others adopting a “best efforts” approach, IT departments must prepare for the imminent arrival of this new operating system.

Compatibility issues have always detracted from the Windows upgrade experience, whether corporate or consumer

Microsoft has lit up the “Get Windows 10” app on consumer and business PCs that are not attached to a corporate domain. The app manifests itself as a small, inconspicuous Windows icon in the task bar. Clicking on this icon encourages the user to “reserve” their free upgrade to Windows 10, and an in-app menu option provides the user with more details, including how the free upgrade works, more information about Windows 10, and devices and applications that may have compatibility issues with the new operating system.

Microsoft claims that over 1.5 million “Windows Insiders” have installed the preview version of the operating system, and that it has fixed more than 1,300 reported bugs. However, while the Windows 10 upgrade is designed to work with current Windows PCs and applications, compatibility issues will always be part of the Windows upgrade story, particularly where more specialized features and hardware enhancements are present.

One-third of organizations now operate formal BYOD programs, so corporate IT departments are unlikely to escape the Windows 10 melee. As always, Ovum’s advice is “be prepared”. Windows 10 will ship with a new web browser, so HR departments might want to check the status of the employee portal, including time recording systems, pay and benefits sites, and so on. Forewarned is forearmed.

Historically, a new version of Windows has provided a welcome boost to the PC industry, but there is no certainty this time around. Acer, ASUS, and Lenovo used the Windows 10 announcement to announce new PC and Windows tablet designs that will ship with the new operating system, while other PC makers launched clearance sales of their Windows 8.1 PCs. So, those looking to buy a new PC, including BYODers, still have plenty of options and choices available.

Appendix

Author

Richard Edwards, Principal Analyst, Enterprise Productivity & Mobility

richard.edwards@ovum.com

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