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The enterprise file sync and share market is expanding worldwide, as companies meet the need for employees to exchange information and collaborate on documents across different geographies, jurisdictions, and time zones. However, some cloud-only services face a challenge in the European Union (EU), where legislation is in preparation to extend protection of individual citizens’ data privacy.


  • The European Union is adapting to a new technology landscape, with the drafting by the European Commission of the General Data Protection Regulation (GDPR).

Features and Benefits

  • Explains the changes coming to data privacy legislation in the European Union.
  • Examines the important detail of the (draft) General Data Protection Regulation.
  • Highlights the different approaches taken by enterprise file sync and share vendors as they seek to do business in the European Union.
  • Reveals why the hybrid enterprise file sync and share model is so important for large organizations.

Key questions answered

  • What is changing with regard to European Union data privacy legislation?
  • What are the key issues with regard to data privacy and compliance within the European Union? Who will it affect?
  • What should organizations look for from a data privacy perspective when they evaluate enterprise file sync and share solutions?
  • Which business use cases favour hybrid or on-premises enterprise file sync and share products?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for businesses and institutions

Europe is updating its data privacy legislation

  • The EU is adapting to a new technology landscape
  • The GDPR aims to simplify compliance

The scope of legislation expands in the GDPR

  • Data processors are now also covered by regulation
  • Collectors and processors from outside the EU are included in the new legislation
  • Data residency is a big issue
  • Profiling may prove the most difficult topic of all

New EU data privacy legislation will present additional challenges to enterprise file sync and share vendors

  • The EU is a secondary market for most enterprise file sync and share vendors
  • Enterprise file sync and share vendors vary in their adoption and verification of privacy programs
  • Supporting modern, mobile work styles is adding to the compliance challenge

Enterprise file sync and share products differ in terms of their architecture and deployment models

  • There will always be enterprises who mandate an EU datacenterfortheirpubliccloud services
  • Organizations headquartered in the EU prefer it when cloud services providers have a regional datacenter
  • Hybrid enterprise file sync and share solutions appeal to large enterprises


  • US-EU Safe Harbor List: Enterprise file sync and share vendors
  • Further reading
  • Authors

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