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Introduction

This research note provides highlights from PegaWorld 2017 and the central role that Pega occupies in digital transformation.

Highlights

  • Pegasystems takes a central role in digital transformation.
  • PegaWorld 2017 transformation case studies harness Pega in support of explicit customer-centric values.
  • Pega takes the moral high ground with AI control.

Features and Benefits

  • Analyzes how enterprises that have embarked on digital transformation initiatives will find Pega helpful in formulating their plans.
  • Explores Pega's answer to AI risk control.

Key questions answered

  • How can Pega support digital transformation?
  • What evidence is there that using Pega leads to transformational success?

Table of contents

Ovum view

  • Summary
  • Pegasystems takes a central role in digital transformation
  • PegaWorld 2017 transformation case studies harness Pega in support of explicit customer-centric values
  • Pega takes the moral high ground with AI control

Appendix

  • Further reading
  • Author

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