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Introduction

The AgilOne Customer Data and Engagement Hub helps consumer brands obtain a single customer view, deliver insights that help them understand and predict customer behavior, and orchestrate personalized engagement across channels.

Highlights

  • AgilOne offers the missing piece to the omnichannel engagement challenge: a single platform that integrates and analyzes all data across a customer’s journey and delivers real-time recommendations the entire enterprise can access.
  • AgilOne’s open architecture, ability to integrate into myriad data sources, and experience working with a wide range of retail customers make AgilOne an optimal consideration for retailers.

Features and Benefits

  • Evaluates the need for a customer engagement hub (CEH) and assesses the capabilities of the AgilOne platform in deploying a CEH.
  • Provides the background, current position, and data sheet for AgilOne.

Key questions answered

  • What are the necessary capabilities that a customer engagement hub provider should include?
  • How will customer engagement hubs work to create seamless, omnichannel engagement?

Table of contents

Summary

  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why put AgilOne on your radar?

Highlights

  • Background
  • Current position

Data sheet

  • Key facts

Appendix

  • On the Radar
  • Further reading
  • Author

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - +44 (0) 207 017 7760 or email us at pr@ovum.com

Contact marketing - marketingdepartment@ovum.com

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