skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration

Introduction

Australia's Telstra continued to assert itself as a global enterprise service provider at this year's Vantage conference. The company is simplifying its global product portfolio to improve customer engagement.

Highlights

  • Telstra has appointed leaders for each global product segment, namely for global connectivity and networks, global platforms, and global applications.

Features and Benefits

  • Provides an assessment of Telstra's main announcements at Telstra Vantage.
  • Telstra's initiative to simplify customer engagement breaks organizational silos to deliver a consistently positive customer experience.

Key questions answered

  • How will Telstra align its global products/services to serve customers?
  • What challenges will this present for Telstra?

Table of contents

Ovum view

  • Summary
  • A keen focus on getting the customer experience right
  • Enterprise customers will need to ask about developmental milestones
  • While the announcements are exciting, there is much to do

Appendix

  • Further reading
  • Authors

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at pr@ovum.com

Contact marketing - marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now