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Introduction

The ITO Quarterly: Europe provides comment on key events in the European IT outsourcing market. It offers insight and analysis into trends and opportunities for both procurement organizations and vendors.

Highlights

  • The latest ITO Quarterly highlights the growing demand for digital transformation in both the workplace and in customer-facing activities.
  • Lower down the value chain, the focus is much more on applications and workload modernization. This often includes the application-specific infrastructure being hosted in the outsourcer’s data centers or cloud.
  • ITO customers continue to put transformation and support for online business at the top of their IT wish list. Maintaining the status quo and reducing costs are no longer enough. Outsourcers must transform IT to support the ways in which customers and employees want to interact with enterprises.

Features and Benefits

  • Track the evolving dynamic between applications and infrastructure services in the European ITO market.
  • Find out which vendors are benefiting from the growth in high-end ITO contracts.
  • Follow the trends in the European ITO market, quarter-by-quarter and year-on-year.

Key questions answered

  • What are the key trends in IT sourcing in the current European IT services market?
  • Which vendors are winning the flagship ITO deals in Europe and where are they winning them?
  • Which industry sectors remain staunch supporters of IT outsourcing and what do they outsource?

Table of contents

Summary

  • Introduction
  • Download 1: ITO Quarterly, 3Q15: Europe

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