skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration

Introduction

The need for people to connect and collaborate to drive their businesses forward is fundamentally changing how organizations interact with customers, users, staff, and partners.

Highlights

  • Technology proliferation creates heightened expectations around connection and collaboration.

Features and Benefits

  • Learn how to facilitate a shift to digital services through collaboration and connectivity.
  • Assesses how Thames Valley Housing is addressing the shift to digital services.

Key questions answered

  • What do I need to consider for my digital strategy future?
  • Who has successfully managed a shift to digital services?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises

Technology proliferation creates heightened expectations around connection and collaboration

  • There is a growing need to embrace, not block, this change

The future hinges on combining talent and technology

  • Ensure all "stakeholder" components are addressed and integrated

Lessons to be learned from the public sector

  • How Thames Valley Housing is addressing the shift to digital services

Appendix

  • Further reading
  • Author

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at pr@ovum.com

Contact marketing - marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now