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Introduction

Traditional IT outsourcing vendors face challenges on two fronts: cloud and offshore outsourcers.

Highlights

  • Cloud is more than just a different sourcing model for the IT services industry. It represents both a threat and an opportunity. But in a time of transition, traditional ITO vendors are increasingly exposed to offshore competition.

Features and Benefits

  • Understand why incumbent IT outsourcers need to learn a new way of selling their services.
  • Identify the shrinking delta between cloud and traditional infrastructure ITO.

Key questions answered

  • How is cloud computing impacting the IT outsourcing market?
  • Why are offshore IT outsourcers succeeding where Western outsourcers aren't?

Table of contents

Ovum view

  • Summary
  • Cloud is more than just a different sourcing model for the IT services industry
  • Offshore ITO vendors add to the pressure on incumbent ITO suppliers by winning ever-larger deals
  • Cloud and offshore promise more changes to the ITO landscape

Appendix

  • Further reading
  • Author

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