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Introduction

Ovum recently completed a survey focusing on buyer behavior and attitudes towards offshoring services in Australia.

Highlights

  • Clients want clarity and transparency on providers’ plans for offshoring services in order to have confidence in provider services.
  • Quality and confidence in that quality is increasingly important in the Australian outsourcing market.

Features and Benefits

  • Understand what is really driving offshoring perceptions among Australian organizations.
  • Ascertain the type of factors to include and avoid to achieve a successful outcome with an Australian outsourcing agreement.

Key questions answered

  • How do Australian organizations view offshoring?
  • What type of services are Australian organizations willing to offshore?

Table of contents

Summary

  • Introduction
  • Download 1: Assessment of Offshoring Viability in the Australian Market

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