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Introduction

Hotwire.com, a discount travel website headquartered in North America, chose European outsourcer Luxoft to be its partner in an endeavor to scale Agile practices across the organization. Luxoft supported Hotwire.com’s initiative to create a more responsive IT organization aligned to business requirements by helping it scale Agile through the enterprise.

Highlights

  • The successful transition of Hotwire.com’s IT organization to an Agile development environment is testament to the importance of the client organization having a clear vision of the post-transition enterprise and working with a partner to achieve these goals.

Features and Benefits

  • This case study highlights a good example of an engagement where the vendor leveraged vertical knowledge to drive transformation for its client.
  • Identifies the elements that make for an active and engaged partnership rather than a simple client-vendor story.

Key questions answered

  • What is the role of Agile practices in enabling true transformation?
  • What kind of relationship is needed with a vendor to scale Agile in the enterprise?

Table of contents

Summary

  • Catalyst
  • Key messages
  • Ovum view

Customer case file

  • IT services data sheet: Luxoft – Hotwire.com
  • Background
  • Implementation and results

Appendix

  • On the Case
  • Author

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