skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration

Straight Talk IT

Ovum view

An architectural approach to digital transformation needs to address two main aspects. There is the ability to support the various capabilities and initiatives within the organization, and the enterprise architecture management capability consisting of the maintenance and administration of enterprise architecture. Some organizations focus exclusively on a framework and the creation of a model, to the detriment of providing support for other needs and roles in the enterprise.

The emphasis of enterprise architecture should be on outcomes and the views required by non-architects. It is important that enterprise architecture embodies the principles of triple-loop learning and caters for "decide what is right," "doing the right things," and "doing things right." Organizations should look to develop current and future architectures expressing this information through views in ways that all stakeholders can quickly and easily assimilate and assess. These architectures can be used to provide views in the language that stakeholders are most comfortable with, be that a humble pie chart, roadmap, or dashboard.

The approach should provide the essential views for the communication, interpretation, and implementation of value drivers throughout the organization and enable the transformation to a service-centric IT environment. This can be achieved through the creation of a number of interconnected architectural views, with the various models breaking the enterprise down into manageable areas and different levels of abstraction, usually including strategic, conceptual, logical, and technical.

Organizations are becoming more reliant on technology to facilitate decision-making and transformation, placing greater emphasis on better understanding the many components that make up the business. The creation of views defining business information and processes gives a much-improved insight into how the business operates, enabling effective utilization of organizational assets, resources, and people through the ability to make better-informed decisions, which in turn improves efficiency.

Straight Talk is a weekly briefing from the desk of the Chief Research Officer. To receive this newsletter by email, please contact us.

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now